Stakeholder and
company interests
The process for determining our strategy
Stakeholder interests and company interests in balance
The process for determining the focal points of our strategy for a sustainable future was completed in 4 steps:
1. Analysis of the sustainability strategy ‘DP World Our World, Our Future’ and internal brainstorming on the key questions:
- How can we translate the strategic sustainability pillars of DP World into the context of DP World Antwerp?
- What is the added value of DP World Antwerp? Where do we make the difference for our own business, employees, society, the environment and the customer?
- Which social trends / challenges does DP World Antwerp want to offer a solution for?
2. Stakeholder mapping:
The relevance of our stakeholders was determined (stakeholder mapping) by taking the following criteria into account:
- What is the impact / influence of the stakeholder on DP World Antwerp?
- What is the stakeholder's interest for DP World Antwerp?
Stakeholders in the upper right corner (high degree of influence and importance) are a priority in DP World Antwerp. We see them as our most important partners for naming and realizing our sustainability ambitions.
3. Stakeholder consultation:
In a second step - in consultation with internal and external stakeholders - we determined which challenges are substantial aspects. These are important for DP World Antwerp's long-term strategy and meet the (reasonable) expectations of our (most relevant) stakeholders. In order to gain insight into who our stakeholders are, what interests they represent, how much impact they have on our operations and to what extent they support our organizational goals, five working groups were formed based on their perception and expectations. The working groups took place at the end of 2018 and early 2019 on the following themes:
- Safety
- Supply chain / mobility
- Environment / energy
- People
- Social partners (consultation with port unions)
We questioned what the various stakeholders think about a corporate sustainability policy, what added value they see and what the strengths and weaknesses of DP World Antwerp are. Finally, with the UN Sustainable Development Goals as a framework of reference, brainstorming took place on opportunities for improvement in the future.
4. GRI as a reporting framework:
This sustainability report illustrates our commitments with regard to the most relevant Sustainable Development Goals for DP World. To make our performance measurable and our commitments tangible, we rely on the international GRI reference framework for sustainability reporting.
GRl reference table
GRI 201 General Disclosures
GRI standard
1. Organization profile
- 102-1Name of the organization
- 102-2Primary brands, products and/or services
- 102-3Location of the head office of the organization
- 102-4The number of countries in which the organization operates
- 102-5Ownership structure and legal form
- 102-6Sales markets
- 102-7Volume
- 102-8Staff
- 102-9Describe the supply chain
- 102-10Significant changes during the reporting period for the organization and its supply chain
- 102-11Describe how the precautionary principle is applied
- 102-12Externally developed CSR charters, principles or other initiatives that the organization endorses
- 102-13Membership of associations in which the organization performs functions, makes financial contributions or considers membership as strategic
2. Strategy
3. Ethics and integrity
4. Board
5. Stakeholders engagement
- 102-40List of relevant stakeholder groups involved in the organization
- 102-41Percentage of employees covered by collective bargaining agreements
- 102-42Basis for inventory and selection of stakeholders
- 102-43Approach to stakeholder engagement, including its frequency by type and group of stakeholders
- 102-44Main stakeholder feedback and how the organization responded
6. Reporting method
- 102-45Operational structure, definition of the report
- 102-46Description of the process for determining the content of the report and application of reporting principles
- 102-47Listing of the material aspects
- 102-48Possible redrafting of information previously provided
- 102-49Significant changes to reporting compared with previous reporting periods
- 102-50Reporting period
- 102-51Date most recent report
- 102-52Reporting cycle
- 102-53Contact point for questions concerning the report or its contents
- 102-54Reporting in accordance with GRI standards
- 102-55GRI contents table
- 102-56External verification
Material topics
Economical
Economic performance
Environment
Energy
- 103Management approach
- 302-1Energy (consumption/generation) within the organization
- 302-3Energy intensity
- 302-5Reduction of energy demand for products and services
Emissions
Social
Health and safety
- 103Management approach
- 403-2Rates of injury, occupational diseases, lost days and absenteeism and the number of work-related fatalities by region and sex
Training and education
- 103Management approach
- 404-1Average number of training hours per employee per year
- 404-2Programmes for competence management and lifelong learning